Reset or Restore an iPad and iPhone
Can use this method to remove unknown pin numbers from the iPad and reset iPad to default.
To prepare for a recovery mode restore, have the following ready:
– Your computer (plugged in to power) ready with iTunes up and running. If there is any update to iTunes you may want to try the restore process first and then if there are issues, update to the latest version.
if you do not have iTunes installed you can find the download here –
– Your iPad or iPhone sync cable plugged into your computer but NOT your iPad or iPhone itself, just the cable.
– Make sure your iPad or iPhone is at least at 20% battery, preferably higher, or for complete peace of mind have it fully charged first. If it is possible.
Do NOT touch the iPad or iPhone once recovery begins. Make sure your computer doesn’t suspend, sleep, or shut down while the process is going on.
Now for this step by step guide i will be taking a iPad, as the device that i am going to be resetting. You can follow the below step to start the process:
First make sure you are sitting next to your computer or laptop, take your iPad (which should NOT be connected to your PC) and hold down the sleep button (on the top of the iPad) and the home button (front of the iPad) at the same time.
Next you will have to wait about 10-15 seconds, then the unit will power off (please do not do anything when the “slide to power off” screen appears, just keep holding the buttons).
Once the iPad turns back on, you will see the silver Apple appear on the screen. Continue holding down the home button but release the sleep button and immediately plug the iPad into your computer running iTunes.
You should see a symbol appear on the iPad with a picture of a USB cable with an arrow pointing to the iTunes logo. ITunes will then say that it detected an iPad in recovery mode.
Start the recover mode and let iTunes restore the device. It will download a fresh copy of firmware, install it, and verify the SW.
NOTE: This may take a while, so you might as well grab a drink while you wait.
After iTunes said that is successfully restored your device, you may get an error message saying the iPad isn’t recognized and you’re still at the screen with the USB cable and iTunes logo on the iPad. If this does happen unplug the iPad from the computer. Then power off the iPad by holding the sleep button until you see the “slide to power off”, next go ahead and slide to power off. Once it is shut down, push the sleep button again until it powers on.
The iPad will come back to the familiar USB cable/iTunes logo. When it does, just plug it back into your computer and iTunes will activate the iPad again.